top of page
Frequently Asked Questions
Standard FAQ
Yes, we provide professional PCA and CNA-led senior home care throughout Atlanta, Tucker, Decatur, and Brookhaven, GA. Our office is located at 2302 Parklake Dr NE Ste 140, Atlanta, GA 30345.
Helping Others is Our Passion provides comprehensive, personalized in-home care to meet the unique needs of your loved ones. Our caregivers assist with bathing, dressing, grooming, toileting, and mobility to maintain independence and dignity. We offer companionship and social engagement to combat loneliness and promote mental well-being, as well as respite care to give family caregivers a much-needed break. Our team can help with medication reminders, post-surgery or rehabilitation support, mobility assistance and fall prevention, light housekeeping, and meal preparation. For those living with Alzheimer’s, dementia, or cognitive challenges, we provide specialized memory care, including routine management and cognitive activities. Every care plan is tailored to your loved one’s routines, preferences, and medical needs, ensuring compassionate, professional support in the comfort of home.
In-home personal care allows your loved one to remain safe, comfortable, and independent in their own home. They receive one-on-one attention, help with daily activities, and companionship, while family members gain peace of mind knowing their loved one is well cared for. Staying at home helps maintain familiar surroundings and routines, reduces the risk of isolation or depression, and provides a flexible, personalized schedule of care. It also supports family caregivers, preventing burnout and stress.
Absolutely. Helping Others is Our Passion, LLC is fully licensed, bonded, and insured. We handpick our PCA and CNAs to ensure they provide the highest level of dignity and compassion.
All caregivers undergo criminal background checks, drug screening, reference verification, and ongoing professional training to ensure they are trustworthy, skilled, and compassionate. Our caregivers are trained to provide safe personal care, handle emergencies, and support your loved one’s physical and emotional well-being every day.
We offer 'The Legacy' Memory Care, a specialized program designed to provide a safe, calm environment for seniors with Alzheimer's and Dementia, focused on routine and emotional support
Yes! Our team works with residents in assisted living and memory care facilities to provide personalized support, companionship, and care coordination. We partner with facility staff to ensure your loved one’s needs are met, providing extra attention for residents who may require one-on-one assistance or specialized memory care support.
Yes. We conduct a thorough in-home assessment to understand your loved one’s routines, health needs, and preferences. Each care plan is customized to provide the right level of support, whether full-time, part-time, or occasional care is needed, ensuring your loved one receives consistent and compassionate attention.
Absolutely. We understand that life is unpredictable, and your loved one’s needs may change over time. Our team works with you to adjust schedules, add or reduce hours, and accommodate special requests, ensuring that your loved one always receives care that fits their lifestyle and your family’s needs.
We provide backup caregivers so your loved one always receives reliable, uninterrupted care. Our agency ensures that even during unexpected situations or schedule changes, your loved one is never left without the support they need.
Caregivers are trained in CPR, first aid, and emergency protocols. They know how to promptly contact local Georgia emergency services and take the appropriate steps to protect your loved one. Families receive timely updates, ensuring peace of mind knowing their loved one is safe and supported.
We offer transparent hourly rates and flexible care packages to meet your family’s needs. As each care is custom based on level and duration, we provide a quote after consultation and audits As a guide, we accept private pay, long-term care insurance, certain Medicaid waivers, veteran benefits, and other insurance coverage where applicable. Our goal is to make quality in-home care accessible and affordable for every family in Atlanta.
You can start by booking a free consultation through our website or calling us at (678) 968-8787. We will conduct a thorough care assessment to create a personalized plan.
Absolutely! Helping Others Is Our Passion proudly serves families across Atlanta, Gwinnett, Cobb, and surrounding counties. Families trust us to provide compassionate, professional care, and we are happy to share client testimonials from families who have experienced our services firsthand.
Frequently Asked Questions
bottom of page
